People commonly mistake technological advancements like AI as a replacement for jobs. They often think that these technologies will reduce job opportunities for them. However, the motive of AI is to make jobs more efficient and convenient by helping to automate tasks, update processes, enable workers to focus on core areas, etc.
Startups and small businesses can use artificial intelligence to deliver an exceptional experience to their customers. But, they need to have the right resources for it. Offering high-quality support is not that easy.