Restaurant Technology: How it’s Transforming the Industry
What is Restaurant Technology?
Let’s discuss Restaurant Technology in layman’s terms. It is a technology that helps commercial kitchens be more sustainable and saves time, labour, and money.
Management of a restaurant used to require the use of notebooks and a calendar, each piece is written by hand. You would need to make human efforts to collect order data, sort transactions, and report on performance. However, the modern-day structure is a result of cloud computing and automation.
For a while, the culture of cloud computing has been the focus of constant attention. The adoption of cloud-based software and automation has been increasing in a wide range of industries. Restaurants are no exception. Cloud-based restaurant POS systems are becoming more popular because they can be easily installed remotely, work well from anywhere, and require no upfront investment.
To manage, store, and process data, restaurant technology relies upon a network of servers or computers that can be accessed via the internet. It is convenient, secure, and tamper-proof.
Five Revolutionary Technologies that Will Change the Restaurant Industry
Businesses must adapt to the changing world. Restaurant Technology is also directly affected by technological advances, from the smart fridge in the kitchen to invoice machines on the dashboard.
Here are five technologies that are changing the industry.
1. Self-Ordering Tablets
The true serverless restaurant experience has finally arrived after so much anticipation. The self-ordering tablets have proved that there’s no place for human servers in a technologically-modern restaurant. Self-ordering kiosks have been integrated into many well-known restaurants by brands like Panera Bread and McDonald‘s.
This AI-based restaurant technology allows customers to browse the menu and select their favourite dish, without having to involve any employees.
2. Contactless Payments
The availability of contactless payments became an essential part of the dining experience as the pandemic swept the globe. A survey found that 34% of diners believe mobile payment options are an essential part of their dining experience.
This technology allows you to help your guests stay safe and secure by allowing them to pay with a dip, tap, swipe, or swipe. This technology eliminates the need to have physical contact with guests, particularly at these unusual times.
3. Bluetooth Temperature Sensors
Restaurant owners know that HACCP food safety guidelines are a daunting task. Many restaurants use Bluetooth temperature sensing to ensure they follow all regulations. Restaurants can measure the temperature of important assets with fixed probes or sensors.
4. Facial Recognition is a way to order by reordering
A few restaurants are currently conducting facial recognition trials to allow customers to order past meals at self-service kiosks using facial recognition. This trial focused on restaurants offering a variety of customization options. The simple option to reorder makes it easy for customers to consider returning to the restaurant.
The technology can be combined with facial recognition to build loyalty and create lasting customer relationships. Customers will have the ability to quickly reorder their favourite meals by using this technology.
5. Handheld Entertainment
Tablets in restaurants can do more than allow you to place orders quickly and pay. for example, offers tablets that offer entertaining trivia and games to restaurants. You can also join national competitions, which are available to consumers 24 hours a day and 7 days a week.
These tablets can be used to host a trivia or poker tournament in the restaurant. Restaurants can now attract a wide range of customers to their establishments with this technology.
The impact technology has on the restaurant industry is like any other industry. How you use technology in restaurants and how you harness it will decide if it works for you or not. Everything seems to be going well at the moment.
Restaurant Technology is Transforming the Industry
Restaurant operations today hardly resemble anything they were in the past. For many people, emails, software platforms, and digital procedures have replaced notebooks, paper calendars, and endless file drawers.
The way these enterprises are managed and operated is changing as a result of restaurant technology, which is streamlining and automating processes left and right. Although these instruments increase productivity, they are also expensive. In addition, some people find it intimidating to adjust to these new techniques. But they are not required to be!
These are just a few examples of how technology has improved the restaurant industry.
1. Onboarding of Employees and Suppliers
The constant advancement in virtual reality, AI, and augmented reality has brought many benefits to HR leaders in restaurants. The software and headset allow new members, suppliers, or trainers to virtually tour the facility.
It also allows trainees the freedom to finish their training without ever having to visit the restaurant. The trainees can also visit the restaurant to learn from them in real-time.
Your restaurant can relax and enjoy the freedom from monotonous tasks with such impressive progress in supplier and employee onboarding. This allows you to concentrate on other essential aspects of the business, such as employee productivity and customer engagement.
2. Material Handling
You might know the importance of keeping fresh products fresh for your business. Many tech solutions offer material handling for the restaurant industry.
These technologies employ a range of digital tools to reduce and stop food wastage in restaurants by over half. These technologies are also extremely useful in connecting commercial kitchens to cloud kitchens and analyzing the amount of food that is being wasted each day.
Chefs can also use real-time data to improve their production processes and make necessary improvements to reduce food waste and increase their profitability. You can integrate them into POS to keep track of inventory.
3. Reservation Management
The ability to manage reservations is the best category of restaurant technology trends. Many restaurant app development services let people book reservations for special occasions and vacations through your restaurant.
The solution will make it much easier to fill empty seats in your restaurant at any time. The technology used in the food service industry is far more efficient than the old practice of waiting for reserved seats to be filled without having a plan.
4. Food and Beverages
You need to be aware of the amount of food and beverages you serve to ensure a healthy bottom line. A wide range of food management software options is available that can automate the process by providing invoices and inventory counts.
These can be connected to your POS system or suppliers to view sales data, track orders, and monitor inventory. This will allow you to keep your food stock full and your operation running 24 hours a day.
5. Quality Control
Restaurant businesses have become increasingly concerned about the quality of their food since the coronavirus outbreak. It is not just about ensuring the safety of your food supply chain, but also about ensuring quality throughout the establishment.
According to a survey, 94% of restaurant customers are more likely to trust businesses that offer transparency in their operations. Although it sounds simple, it can take years to implement.
Digital transformation in the restaurant industry and technological interventions like IoT sensors can be a great way to detect and solve problems in food warehouses before they become a major concern. They are also needed to monitor temperature fluctuations in the warehouse.
Innovation in the Food Industry
The technology trends in the restaurant industry were silent progress. They emerged after consumers changed their behaviour due to economic and social factors. It’s now more of an experience-based business model than a hospitality one. The restaurant industry is a good example of future trends in restaurant technology. They use robots to take orders and serve customers. Restaurant mobile app development services are being used by people to create apps that offer innovative strategies for the restaurant business.