What is Digital Business Transformation?

Digital transformation is the process of bringing about the cultural operational, organizational and social transformation of an enterprise, industry or ecosystem that is achieved through the smart integration of digital technology processes, competencies and processes throughout all functions in the form of a planned and controlled method.

Digital transformation (also DX or DT) makes use of technology to provide value and create new services for different parties (customers in the broadest possible sense) as well as to innovate and gain the capability to swiftly adjust to the changing environment.

Digital transformation refers to the dramatic transformation of organizational and business operations, processes, capabilities and models that fully take advantage of the potential and challenges of the fusion of technological advancements and the rapid impact on society in an organized and strategic manner, keeping present and future developments in the forefront of.

New Skills in Digital Business Transformation :

The creation of new skills is based on the ability to be more flexible and innovative, oriented towards people, customer-centric, efficient, and streamline. They are also able to create opportunities and leverage them to alter the status of the art and make use of large data as well as new, structured data sources, as well as revenue driven by services, with the Internet of Things as a key catalyst. Strategies for digital transformation are usually more urgent and prevalent in areas with the highest degree of commoditization.

Future and present shifts and modifications, which lead to the need for a more rapid implementation of a digital transformation plan is triggered by a variety of causes, usually simultaneously depending on the level of customer behavior and expectations, as well as new economic realities, changes in society (e.g. ageing populations) disruptions in the industry or ecosystem (the increasing adoption and the development in) the latest or current digital technologies.

In reality, end-to-end user experience optimization efficiency, operational flexibility and creativity are the main drivers and goals of digital transformation as is the creation of new income sources, and the creation of ecosystems powered by information that have value that will result in business model changes and new digital processes. But, before that happens, it is crucial to resolve internal problems as issues at the scale of old systems and the resulting disconnects in processes. Internal objectives are essential to be met in the coming steps.

Digital Transformation as a Path :

The process of digital transformation can be described as a path that has multiple interconnected goals, in the end, trying to achieve universal optimization across divisions, processes and the business ecosystem in an age of hyper-connectedness where constructing the appropriate bridges (between the front as well as back-office data from “things and their decisions, as well as technology, people, teams and the various participants in ecosystems, etc.) in connection with that journey is essential to achieve success.

Humanity is the most important factor in it at every level: in the stages of transformation in general (collaboration and ecosystems, the ability to learn, empowerment, culture, etc.) and, of course, in the objectives in the process of transformation. Because people don’t need ‘digital’ in everything and value the human interaction and face-to-face ones, there is always an offline component, based on the situation. However, in transactions that aren’t digital, the digital transformation can play a part in the sense that it empowers all workers and agents who deal with customers.

DX Strategies:

A DX strategy is designed to build the capability of fully harnessing the potential and possibilities of emerging technologies and their effects faster and better in more creative ways in the near future. A journey to digital transformation requires an organized approach that includes clearly defined guidelines, which involve many stakeholders, extending beyond barriers and silos. The roadmap is designed to take into consideration that the final goals are likely to change because digital transformation is an ongoing process like changes and technological innovation.


Digital business transformation is an integrated approach

Digital technology – and the way we utilize them in our lives at home and in the workplace are changing the landscape of business, and will continue to transform the business world. It’s always been this way but the rate of change is increasing and more rapid than the rate of change in companies.

Digital transformation may not be the right phrase to describe the reality it encompasses. Some prefer using the term “digital business as it is more in accordance with the business aspects. As an general word, the term digital transformation is also used to describe shifts in definitions that aren’t related to business in the sense of business in the literal sense, but rather about changes and evolutions in the realm of the social and political system, laws and economic circumstances on top of the challenges presented by disruptive newcomers. Changes and shifts in society impact on businesses and can be extremely disruptive when considering transformations from an overall perspective. Every industry, company or economic stakeholder, as well as any other area of society can stand on its individual.

It is crucial to understand the general term dimension of digital transformation in all of the times. While the maturity of digital transformation models may assist in creating visions, they are too simple and/or general in application.

Digital transformation encompasses a vast range of processes, interactions with transactions, technological advances that are influenced by external and internal elements, industries, stakeholders and others. Therefore, when you read advice regarding digital transformation, or reading reports and forecasts, it is important to bear this in your mind. While there are common issues as well as goals and characteristics in organizations across the globe There are huge differences between each industry, region and company. What may be logical in one place does not have to be the same in another even if we only take a look at the regulatory environment.

The process of Transformation:

This guide is mostly the digital transformation of business. That is, the process of transformation in an environment of digital business in which there is a shift of attention to the edges of the business ecosystem. Customer experience in its broadest definition (external and internal , with the boundaries blurring between them) is an essential element in this equation, with satisfaction of workers, customer experience as well as stakeholder value/outcomes partnership and a clearly customer-centric strategy as the key components.

Technologies and technological advancements include cloud computing and big data sophisticated analytics artificial intelligence machines, mobility and mobile (a crucial technology that is a game-changer) and the Internet of Things and more modern technological advancements are) the catalysts for digital transformation and/or) the causes of digital transformation (among others , since they alter the how consumers behave or shape entire industries, such as in manufacturing, for instance) digitization of the manufacturing industry) or 3.) catalysts for technological innovation as well as transformation. However, technology is just one part of it since digital transformation is, by definition, broad.

Hyper-connectedness and DX: focus on the edges

Customer experience and the customer objectives and goals and objectives, stakeholders, partners, the final mile of processes and disruptions often are at the edges and are crucial to digital transformation. Sometimes, digital transformation can be reduced to the customer experience, however, strictly speaking, it’s an error, leaving out many other elements.

The goals of stakeholders, customers, and the business but they are the ones that set the agenda. The main function of the organization is to bridge the gaps and eliminate internal silos in every area in order to achieve the various goals since interconnection is the norm. Also, even though the focus shifts to areas of influence, core capabilities are being developed in order to be more efficient and more efficient in the areas that are at the edge. This can be seen for instance at levels of organizational (integrated ecosystems, integrated) as well as at the technological level (an “as-a-service” approach) cloud, agility enablers and cloud) and also at an organizational level.

The trend towards edge computing can be seen in technological advancements and paradigms of computing like cutting-edge computing and the shift to decentralisation of work and business models.

Think about how important the administration and analysis capabilities are shifting to the edge in the data sphere where the demands for real-time are increasing as cloud computing expands in the middle as well as the decentralization of information management and the shifts in security to the edge and more.

A digital transformation plan of action is not a goal in itself it is an opportunity to achieve other goals of strategic importance such as business expansion and innovation; a more flexible operating model; a superior customer experience; and more connected and co-operative employees.

Digital transformation fields

The digital transformation in the connected and integrated sense that it demands can be a part of the process. influence the changing of:

Business activities/functions: marketing, operations, human resources, administration, customer service, etc.

Business processes are one or more connected processes that are activities, sets and processes to meet a certain business objective which is where the management of business processes business process optimization and business process automation are brought into play (with modern technologies like automated robotic processes). Business process optimization is crucial in strategic digital change strategies, and in many industries and in some cases are a combination of goals for internal customers and external goals in the present.

Models of business:

How companies function, from the go to market strategy and value proposition, to the ways in which it tries to make money and transform its core business. It taps new methods and revenue sources Sometimes, they even drop the core business that it has been operating for an amount of time.

Business ecosystems: the network of stakeholders and partners, and the contextual factors impacting the business like the economic or regulatory agendas and changes. New ecosystems are constructed by companies of different backgrounds built on the foundation of digitization, data, whereby data and actionable information become innovative assets.

Business asset management: where the focus is placed on traditional assets, but increasingly, less tangible assets like data and clients (enhancing customer satisfaction is the primary objective of numerous technological transformation “projects” and information is the heart of technology, business and any human interaction). Information and customers have to be considered as real assets in every aspect.

Partnership and Ecosystem models as well as an increase in co-operative, collaborative as well as co-creating. Last but not least, completely new business ecosystem strategies that will lead to new revenue and business models. sources. Ecosystems will play a major role in the as-a-service economy and in the success of digital transformation.

Worker, customer and partner strategies. Digital transformation places people and strategy ahead of technology. The evolving behaviors, expectations, and needs of every stakeholder are vital. This can be seen in several change subprojects, where customers-centricity customer experience empowerment of workers, different workplace models, changes in channel partner dynamics , etc. (can) all appear in the same picture. It is important to remember that technology isn’t the only solution to address the human aspect of things from employee satisfaction to the improvement of customer experience. People are able to respect, engage and encourage others in this way. In the beginning. technology can be a second facilitator and a part of the formula of choice and fundamental requirements.

Digital change isn’t just about technology and disruption. It’s not only about changing for a digital age. If this were the case one must realize that the digital age has been around for quite a while and is still a bit hazy.

Digital disruption – what exactly is disruption?

It is also an extremely talked about phrases of the past several decades (as are digital changes itself), digital disruption is usually utilized in it’s sense of when an industry’s method of operating or a system (e.g. social) is being affected by existing (mostly technological) firms, newcomers, or incumbents who have learned the digital business capabilities and come up with business models, solutions and strategies that result in significant changes in the behavior of customers and market conditions, requiring incumbent players (which may include “digital companies’) to change their strategies too.

Importance of Digital Business Transformation:


What is important to us is that digital business transformation considers all of the variables that must be considered in order to succeed, such as your strategy, roadmap, goals, stakeholders, context, and so on. What’s equally important to us is that you don’t approach digital transformation solely from a technological, marketing, or other perspective.


You can imagine how many arguments there have been about “our definition” (even though we never developed one) and how many people definitely want us to push their meanings.







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